Few Things to Consider
- Have both TCP and UDP ports opened(you can make it work , later you can decide the protocol standards)
- UDP is anyways essential RTP goes over UDP even if your organization standard is TCP
- Don't install RM and SIP on the same server ( SIP and RM will fight for the port if default configurations are used and it would cause trouble)
- If you would like to have RM and SIP in the same server configure them on different ports carefully(SIP - 5060 and RM 7060 for example)
- Have Session Manager IP /Gateway details handy.
- If you are going to host SIP Proxy - have the SRV Records(SIP Proxy needs SRV Records as a part of configuration ) I will write a post on setting up SRV and Proxy details.
- If you are doing IP takeover for HA - you may need an IP address in same subnet that is available (make sure to have it blocked for you )
- Consideration of the integration points - if you have Pure SIP or Avaya Agents with SIP , VHT, or any other external IVR application to SIP. SIP-GVP is closely coupled and you don't have to worry much.
- SIP ERP's accountability based upon volume of call.
- #' of MCP depending upon call volume and future growth prediction and services that are going to be offered.
- Reporting considerations
- IP address of RM/MCP/SIP servers handy - this will be needed in setting up most of the configurations. Make sure all these servers are able to communicate with each other and no firewall restriction. Antivirus software may cause troubles at times.
- Codec Consideration and support!!!
Thanks
SIPAR
No comments:
Post a Comment